Privacy Policy

Privacy Policy

Last updated: March 22, 2026

Decade Awards ("we," "us," or "our") operates the website decadeawards.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with us.

Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Contact information: Name, email address, phone number, shipping and billing address
  • Order information: Products purchased, engraving and personalization text, order history, payment method (we do not store full credit card numbers — payment is processed securely by our payment processor)
  • Account information: Email address and password if you create an account
  • Device and browsing information: IP address, browser type, operating system, referring URLs, and pages visited on our site
  • Cookies and similar technologies: We use cookies to maintain your shopping cart, remember your preferences, and understand how visitors use our site

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including engraving and personalization
  • Communicate with you about your order status, shipping, and delivery
  • Provide customer support and respond to your inquiries
  • Send promotional emails and newsletters (only if you have opted in — you may unsubscribe at any time)
  • Improve our website, products, and services
  • Prevent fraud and maintain the security of our site
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with the following third parties solely to operate our business and fulfill your orders:

  • Shopify: Our e-commerce platform provider, which hosts our website and processes transactions
  • Payment processors: To securely process your credit card and other payments
  • Shipping carriers: Such as USPS, UPS, and FedEx, to deliver your orders
  • Email service providers: To send order confirmations, shipping notifications, and marketing emails (if opted in)
  • Analytics providers: Such as Google Analytics, to help us understand website usage

We may also disclose your information if required by law, regulation, or legal process.

Cookies

Our website uses cookies to:

  • Keep track of your shopping cart and current session
  • Remember your preferences and personalize your experience
  • Analyze site traffic and usage patterns

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your ability to use certain features of our site, such as the shopping cart.

Data Retention

We retain your order records for accounting, tax, and legal purposes. If you have an account, we retain your account information until you request its deletion. You may request deletion of your personal data at any time by contacting us.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate information
  • Deletion: Request that we delete your personal information
  • Opt-out of marketing: Unsubscribe from promotional emails at any time using the link in any marketing email

California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request its deletion, and opt out of any sale or sharing of personal data. We do not sell your personal information. To exercise your rights or manage your data sharing preferences, visit our Your Privacy Choices page.

To exercise any of these rights, contact us at sales@decadeawards.com or call 509-474-9530.

Security

We take reasonable measures to protect your personal information. Our website uses SSL encryption to secure data transmitted between your browser and our servers. Payment processing is handled by PCI-compliant payment processors — we do not store your full credit card information on our servers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Decade Awards
10020 E Sprague Ave
Spokane Valley, WA 99206
United States

Phone: 509-474-9530
Email: sales@decadeawards.com